Effective Date: 22 June 2026
Ocean Bliss Travel we operates the website https://oceanblisstravel.com/. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site and the choices you have associated with that data.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of information about you:
- Personal Identification Information: This includes your name, email address (hello@oceanblisstravel.com), phone number (+32 46 5181 763), and any other information you voluntarily provide to us when you make an inquiry, book a tour, or subscribe to our newsletter.
- Travel Preferences: Details about your travel interests, preferred destinations (like Ella, Sri Lanka), and specific requirements for your personalized journey.
- Technical Data: When you visit our Site, we may automatically collect information such as your IP address, browser type, operating system, referring URLs, and pages you viewed. This helps us understand how our website is used and improve your experience.
- Cookies and Usage Data: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can find more details in our Cookie Policy section below.
2. How We Use Your Information
Ocean Bliss Travel uses the collected data for various purposes, including:
- To Provide and Personalize Our Services: To create tailored travel itineraries and experiences that match your unique travel style and interests, as showcased in our “Classic Discovery Tour” and “Beach Escape Experience.”
- To Process Bookings and Inquiries: To respond to your questions, manage your bookings, and send you confirmations and updates regarding your travel plans.
- To Improve Our Website and Services: To analyze how our visitors interact with the Site, allowing us to enhance our content, design, and user experience.
- To Send You Promotional Communications: With your consent, we may send you emails about new tours, special offers, or travel tips for Sri Lanka. You can opt-out of these communications at any time.
- For Customer Support: To provide you with support and assistance before, during, and after your trip, as we are committed to being “here whenever you need us.”
3. Legal Basis for Processing Personal Data
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. We will normally collect personal information from you only:
- Where we need it to perform a contract with you (e.g., to book a tour).
- Where the processing is in our legitimate interests and not overridden by your rights (e.g., to improve our services).
- Where we have your consent to do so (e.g., for marketing emails).
4. How We Share Your Information
We do not sell, trade, or rent your personal identification information to third parties. We may share your data with trusted third-party service providers to help us operate our business and provide our services, such as:
- Accommodation and Activity Providers: To secure your bookings.
- Payment Processors: To process transactions securely.
- Email and Marketing Platforms: To manage our communications with you.
We ensure these third parties agree to keep your information confidential and use it only for the purposes we specify.
5. Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data.
- The Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
- The Right to Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at our email or postal address below.
7. Cookies
We use cookies to enhance your experience on our Site. Cookies are small files stored on your device (computer or mobile device) that collect data about your browsing behavior.
We use the following types of cookies:
- Essential Cookies: Necessary for the website to function properly.
- Analytics/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Site, helping us improve the way it works.
- Functionality Cookies: Used to recognize you when you return to our Site, enabling us to personalize our content for you.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
8. Third-Party Links
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children’s Privacy
Our services are not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Ocean Bliss Travel
Roddam 87
Bornem .2880
BELGIUM
Email: hello@oceanblisstravel.com
Phone: +32 46 5181 763
